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Are you looking to get ISO* Certification or just looking to improve your processes.

Some of the best reasons for optimizing processes are:

To remove duplication - type it once and use the same information in each place that you need it.

Improve accuracy and timeliness - Collect data where ever possible at its source. ... See more

If you put yourself in your clients shoes and think about what it might take them to manage a supplier/contractor tender and contract processes.

The tender process - your client has received tender responses from multiple suppliers/ contractors and its like comparing apples with oranges. ... See more

There are many reasons and places for friction in your business that cause your business to operate in a less than optimal manner.

An organization that runs well is like a fine tuned machine. Each component of the business; people, technology, management and performance measurements work well. Customers love to interact with a predictable system, one that gives the same results each time. ... See more

Business Planning is a cycle that starts with an understanding of how your business fits with its market and environment right through to reviewing the evaluation of performance against the goals.

#businessplanning #performanceevaluation ... See more

You walk out of a meeting and you have several missed calls from top clients. The inbox in your desk is piling ever so steadily. From your window you can see two field staff crew vans driving in – lots of admin work to be processed before day end. You have another half hour before your next meeting and half a dozen calls to return before then. ... See more

You walk out of a meeting and you have several missed calls from top clients. The inbox in your desk is piling ever so steadily. From your window you can see two field staff crew vans driving in – lots of admin work to be processed before day end. You have another half hour before your next meeting and half a dozen calls to return before then. ... See more

You walk out of a meeting and you have several missed calls from top clients. The inbox in your desk is piling ever so steadily. From your window you can see two field staff crew vans driving in – lots of admin work to be processed before day end. You have another half hour before your next meeting and half a dozen calls to return before then. ... See more

At one end of the scale you could choose to “DIY” and set up your own policies procedures and at the other end of the scale you could get a consultant to do a large chunk of the work.The benefits of one approach over the other depends on the organisations finances, internal resources available as well as the required knowledge and not to mention the time required to get your system setup and ... See more

Let's begin by considering the synergies between the ISO standards for quality, safety and environmental management systems. The standards committees have spent many years bringing the standards into alignment via the numbering of clauses (known as Annex SL)

For many years lots of larger organisations have managed their requirements in silos such as the quality department, the safety department ... See more

There are quite a few requirements for certification within the Quality, Safety and Environmental Management standards that relate to managing human resources.
These include:
- Roles, Responsibilities and Authorities
- Training and Competence
- Awareness - Induction
- Management Representative
- Hazard Minimisation such as the issue of PPE ... See more